See the most frequently asked questions by students across the following categories:

MyUni
Mobile Apps
Grading/Assignments
Echo360
Communication

If you have a different question, please contact us and we'll add it to this page.

MyUni

How do I access MyUni?

You can access MyUni on the web at http://myuni.adelaide.edu.au/. You can also log in via the mobile app.

Where can I learn more about using MyUni?

Check out the Getting Started page.

I can't see a course in MyUni that I've just enrolled in.

Enrolments are processed overnight. If you are unable to view the enrolment the next day, please contact MyUni Support.

I can't see any content for one or more of my MyUni courses.

Can’t see your course on your MyUni Dashboard? Don’t stress - it may not be published yet. Check by going to Courses > All courses.

If your course is marked ‘Not Published’, you will need to ask your Course Coordinator when it will be available. You’ll find the Course Coordinator details in the Course Outline section of the Course Information module.

How do I add or remove courses from my MyUni dashboard?

You can customise the appearance of your course list.

Am I able to log into MyUni via Unified?

Yes.

Can I still access content from Blackboard for old courses?

Blackboard has now been decommissioned by the University as of 15 December 2017 and so access to content is no longer possible.

Mobile Apps

Are there mobile apps available for MyUni?

Yes. Take a look at the mobile apps page for information about what they can do and how to get started.

How do I install the Canvas app on my phone or device?

The Canvas app can be downloaded from the following links:

iPhone, iPad and iPod Touch
Android devices

When searching for the University of Adelaide please search for “Adelaide”.

For mobile app support, visit the Canvas Community Mobile Guide or the ‘Bring Your Own Device’ (BYOD) desk at the Student Hub (North Terrace Campus).

How do I install the Echo360 app on my phone or device?

Install guides are available for the Echo360 app on both iOS & Android.

I’m getting a login error with the Echo360 app. What do I do?

Before using the Echo360 app, you need to open Echo360 within MyUni at myuni.adelaide.edu.au for any course that has Echo360 enabled, so your profile maps to the app correctly.

Back in the app, ensure you input your unique a1234567@adelaide.edu.au address when prompted, and not a1234567@student.adelaide.edu.au

Grading/Assignments

How do I submit an assignment in MyUni Canvas?

A student guide for submitting an assignment is available.

How do I submit a Turnitin assignment in MyUni Canvas?

Student guides for Turnitin and submitting a Turnitin assignment are available.

If you wish to check the originality of your assignment prior to submitting it, you can use the Turnitin Originality Check course in MyUni. This course allows you to check the similarity of your assignment without submitting it to your course so that you can make any necessary changes (to reduce similarities) beforehand.

How do I view my grades?

The Grades page in a course displays all current grades for all course assignments.

How do I know when my Course Coordinator has graded my assignment?

https://guides.instructure.com/m/4212/l/54358-how-do-i-know-when-my-instructor-has-graded-my-assignment

If you are unable to view a grade, please contact your course coordinator to see if the marks have been made available.

I can see my assignment mark, but I can’t see any marker feedback or comments. How do I see comments?

Not every assignment will have marker comments—but longer or major assignments are likely to contain valuable advice and feedback from your marker for your review and reflection.

Check out the guides for accessing comments on assignments marked in Turnitin and SpeedGrader.

What do I do if I am unable to resubmit an assignment or test?

Please contact your course coordinator to see if they will allow another attempt.

Echo360

What is Echo360?

MyUni uses a system called Echo360 Active Learning Platform to record lectures. Lecture recordings are based on timetabled lectures. Lecture recordings will appear in your course soon after the lecture.

How do I download a lecture?

You can download your lectures from the class list in Echo360. Select the recording you want and click on the green icon. Choose to ‘download original’. See the instructional video.

Why does Turnitin ask me for a username and password?

There is currently an issue when using Safari to access Turnitin through MyUni. Please use either Chrome or Firefox.

Why does Echo360 ask me for a username and password?

There is currently an issue when using Safari or Chrome to access Echo360 through MyUni and ensure you input your unique a1234567@adelaide.edu.au address when prompted, and not a1234567@student.adelaide.edu.au. Chrome users need to enable 'Allow sites to save and read cookie data (recommended)'

Do I need to enable cookies to access Echo360?

Yes. Please access cookie instructions related to your browser. If you experience any issues, we recommend that you try a different browser.

Communication

How do I email my Course Coordinator from MyUni?

Email your course coordinator in MyUni

Can I change my email in MyUni?

We require your default email address in Canvas to match your university ID number and you can’t change it (e.g. a1234567@adelaide.edu.au), but don’t worry - your preferred email is still used for email delivery.

Can I customise my announcements and notifications?

Technically, you can—however, we recommend that you don’t turn off any announcements.

· Course Coordinators may be using announcements in their course to communicate with you.

· If you disable your course announcement via notifications, you may miss critical course messages.

Did you know that you can also get SMS notifications so important messages can go straight to your mobile? Register under Account/Settings.

How do I synchronise my MyUni Canvas calendar with my other calendars?

You can synchronise your MyUni Canvas calendar with Google, iCal and or Outlook.